At Mainline customer service is our number one goal. Please read on and hear what our satisfied customers have to say!

"Scott, your guys did a great job installing my chimney system today. They were very efficient, very polite and very helpful! I just wanted to let you know that I was impressed with the professional service that I received from Mainline!"
Mickey McMaster

"Scott,
I want to thank you and your company for a great job in the installation of my Regency I2400M insert last Friday. The insert looks beautiful and the installation seems very solid. Your technicians, John and Brian were very courteous and careful in their work. I have a nice wood floor in my living room and the first thing that your techs did was to cover it with tarps so it would not get dirty or scratched. I was here and watched the process from start to finish and the job was done very professionally. The town inspector comes this afternoon, after which I am looking forward to our first fire in the insert.
Thanks for a job well done."
Jim Kaminski

“Dear Scott and John,
We want to express to you our gratitude in the purchase of our Harman Pellet Stove. WE appreciate your service… and are looking forward to doing business with you for many years to come. Sincerely and Thanks,"
Mr. and Mrs. James Witter

“This will be our second year with our Central Boiler and it’s the best investment I’ve ever made. We heat our hot water, 2400 square foot ranch, 5-person hot tub, and 900 square foot shop. We are very happy with the performance and Karen and Scott have been a great help and are wonderful people to do business with. We would recommend this system to anyone. Thanks again.”
Chris Proll

“We had our pellet stove insert installed today. I could not be happier with the whole process. Dustin and his assistant were fantastic. Starting with the prompt arrival, through the install (extremely clean), and then finishing up with the demo, everything was top notch!! You should be proud of your staff. I will gladly recommend you and your services to anyone.”
Mike and Reg Kalette

“I’d like to give a big Thank You to Scott Bradley and the entire crew at Mainline Heating and Supply. I installed my own Central Boiler with the detailed instructions [design] provided by Mainline, I was able to do the work myself. I did, however, have a million questions… and Scott and his crew handled all of my questions professionally and never seemed to tire of my calling. I would recommend Central Boiler and the capable crew at Mainline Heating and Supply for anyone interested in alternative heat for their home. Thanks again.”
Jeff Miner; Andover, CT.

“We heard your store was reputable so we visited and found knowledgeable people and a variety of high-quality products. When we purchased our wood fireplace insert, we were so pleased that you honored your original quote and the install team was neat, organized, and well trained. Thanks again.”
Amy and SteveCorradi

“I just wanted to take a moment to let your staff know how satisfied I am with my CL 6048 [outdoor furnace]. It is so much easier than my wood stove. It’s cleaner, my heat is consistent, plus even with my wood stove, we would still use $800 to $1,000 of oil. This year I used maybe 3 gallons of fuel oil. And my wood consumption is only 20% more. And I also received $150. tax credit and heat a 24’x24’ garage.”
Sincerely, Mike St. Godard

“If every piece of construction equipment [I used] were as good as my Central Boiler, I would have no problems in my daily construction life. And the service from Mainline has always been great. You are very professional and treat me well.”
Tom Buffington, Construction Manager

“I came to Mainline because you have a huge inventory and your staff was more informative than the others. In addition, I like the people there, much more than the other stores I visited. Every appliance needs maintenance over time, and the Mainline staff has done a wonderful job of making sure my system remains in top operating condition.”
Guy Estell